Terms and Conditions For the use of the Choufli Taxi application:

 Choufli Taxi is an innovative transport service that can be used with your smartphone anywhere and at any time that allows everyone to book a driver and move around safely.

 Article 1:

The e-matchmaking service through the platform Choufli Taxi and Portail Choufli Taxi is licensed actually for a period to the STIM Company, which is located on the first floor, Ghana Street, Pic Ville, and 3000 Sfax, Tunisia.

Email:    [email protected]  

Customer support: 0021654569770

 Article 2:   The purpose 

The purpose of these general conditions is to define the conditions of use of the service (here in after referred to as CGUS) for connecting customers wishing to benefit from the means of transport for a given destination with a taxi driver, an independent driver, or a car rental company through the Choufli Taxi mobile and web application.  By installing, the application on your terminal and / or by accessing the application, as a visitor and / or user, you accept without condition or reservation the entirety of the T&Cs defined below.

 Article 3:   Definitions

The Application: Refers to the Choufli Taxi software application in its mobile or web version.

The user: refers to a natural person who has downloaded the application for his own needs, for strictly personal and non-commercial use, without direct or indirect profit-making purpose.

Push notification: these are alert messages sent to the user. Push notifications are sent and reported to the user even if the application is previously installed and closed and the user must accept the receipt of push notifications in the phone settings.

 Article 4: Access to the Choufli Taxi service

The E service is available but subject to some restrictions on the application:

  1. to any person having full legal capacity in accordance with the law in force.
  2. This app should not be used by and is not intended for children.
  3. Access to the service requires the customer to register on the Choufli Taxi application or through the chouflitaxi.net website.
  4. The use of this application confirms that the customer approves the verification the telephone number.

Article 5:  Description of the service

The access to the service requires that the driver must have a Smartphone and access to the Internet :

  1. Our service is based on a principle of geolocation, any customer wishing to make a trip, must simply connect to the application, the trip begins as soon as the driver accepts the request.
  2. The prices displayed by the application represent the cost of the service to which is added the price of the trip as an estimate based on the regulations in force.
  3. At any time, the price of the service may be subject to revision by the company. The customer will be informed of these modifications by any means of communication.
  4. The price of the taxi ride begins upon acceptance of your request by a taxi.
  5. The application applies a service charge which will be displayed before confirmation of the reservation by the customer.
  6. The Customer will be invoiced for the total amount of the trip (price of the trip + service charges)
  7. The service is the subject of invoices sent by email to willing customers.
  8. The software version of the application may be updated from time to time to add new functions and services

 Article 6: Obligation and responsibility of the parties

  1. Offer to the customer the free download of the Choufli Taxi application.
  2. Make available to the customer in the Choufli taxi Application a service for managing their account and the history of their journeys made.
  3. The application can in no way be responsible for the relationship between Passengers and Drivers and does not intervene in any way in the Trips and their quality.
  4. A cancellation fee will be allocated following each cancellation of the trip after the driver’s acceptance.
  5. By accepting these general conditions of use of the Choufli Taxi application, the customer acknowledges having read the following:

– That it is strictly forbidden to interfere with public order or the violation of the laws and regulations in force.

– That it is strictly forbidden to smoke in the vehicle

– That it is strictly forbidden to arrive late at the meeting point without a valid reason

– To take care of its objects, in case of loss, the company will not be held responsible

– The client must respect the laws and regulations in force and not to infringe the rights of third parties or public order

– The customer must use the service personally and not allow any third party to use it in his place or on his behalf

– The customer, who does not respect these instructions, will have sanctions, depending on the severity, ranging from a simple verbal warning to the permanent deletion of his account as well as the termination of his partnership contract without notice

 Article 7: Duration of services

The services are subscribed for an indefinite period. The customer can unsubscribe from the services at any time, by sending a request to this effect to the following coordinates:

Email:    [email protected]  

Customer support: 0021654569770

Unsubscription is effective immediately. It results in the automatic deletion of the Customer’s Account.

Article 8: Application of the T &Cs and modification of the T &Cs

  1. These general conditions of service will come into force as soon as the customer downloads the Choufli Taxi application on his smart phone or uses it on the website: www.chouflitaxi.net
  2. The user is invited, at each visit, to carefully read the T & Cs which are accessible by hyperlink on the home page of the application
  3. The application provider reserves the right to modify, at any time, all or part, of the provisions of the T&Cs without notice or prior information to users in order to adapt them to technical, legal or jurisprudential developments or when setting up new services
  4. Any modifications made to the T&Cs on Choufli Taxi will be brought to the attention of users by simply putting them online. They are deemed to be accepted without reservation by any user who accesses the application after said online publication. Choufli Taxi therefore invites all users to regularly consult the T&Cs.
  5. Any new service incorporating new techniques or new features improving the quality of existing services will also be subject to these T&Cs, unless expressly provided otherwise.
  6. In the event of disagreement with the changes to the T&Cs, the user has the option of terminating the services and terminating his account
  7. The downloaded application has a validity limited in time, taking into account these updates to download imperatively and any technical, legislative or regulatory developments, of which Choufli Taxi provider has no control.

Article 9: Limitation of warranty

  1. The access and use of the application are at the risk of the User
  2. The Application and software are provided “as is” and “as available” without warranty of any kind. It is up to all Users to take all appropriate measures to protect their own data and / or software stored on their computer and telephone equipment against any attack
  3. The User declares to know and accept the characteristics and limits of the Internet network and, in particular the functional characteristics and technical performance of the Internet network; problems related to connection and / or access to the Internet and / or websites

– Problems related to network availability and congestion.  

– Problems related to network failure or saturation

– Problems related to transit time

– Access to information posted online, response times to display, consult, query or otherwise transfer data

– Risks of interruption

 – The lack of protection of certain data against possible misappropriation or piracy

– The risks of contamination by possible viruses circulating on the said networks, etc. for which the responsibility of Choufli Taxi provider cannot be engaged

  1. Choufli Taxi provider cannot be held responsible:

– In the event of a defect, loss, delay or error in data transmission which is beyond its control

– Sending messages and / or data to a false, erroneous or incomplete address

– If data does not reach it, for any reason whatsoever, or if the data it receives is unreadable or impossible to process

– If the user is unable to access or use the Application and / or the Services for any reason.

– Whatsoever If, for any reason, the connection should be interrupted.

– Moreover, Choufli Taxi provider declines all responsibility in the event of misuse of the Application

 Article 10: Limitation on the content of the Application, Push Notifications and Services

1- The information communicated in the Application is provided for information only; it is not contractual and does not engage the responsibility of the provider of Choufli taxi application.

2- However, the provider of Choufli taxi application makes its best efforts to send Information, Services and Push Notifications of the Application based on honest and reliable Information, whether supplied directly by its partners.

3- The user is solely responsible for the use he makes of the application and cannot hold anyone responsible for any claim related to its use. However, the provider of choufli taxi cannot be fully guarantee the perfect accuracy and completeness of all the information and other data present on the application and cannot be held responsible for any omissions and / or errors of the application

 Article 11: Termination

– The provider of Choufli taxi application may terminate the use of the Application at any time by giving you notice of termination.

– Upon any termination, the rights and licenses granted to you will terminate and you must cease all use of the Application

 Article 12: Applicable law

These T&Cs are subject to Tunisian law. Any dispute or dispute relating to the execution or interpretation of these regulations, which cannot be settled amicably between the parties, will be submitted to the competent courts within the jurisdiction of the court of Sfax, unless otherwise required.